Terms en conditions
BOOKING CONDITIONS:
When you make a booking with us you enter into a contract with the Algarve
Direkt Agency, Registered Office under the name Direct car Limitada.-apartado 1260- Vilamoura, Algarve, Portugal.
These booking conditions form the basis of your contract,and the issue of
confirmations as our acceptance of the booking on the terms of these booking
conditions. All holidays and golf times are subject to availability.
The agency relies on mutual trust and understanding between itself and its
clients and endeavours to adhere to the spirit as well as the letter of the
conditions.
BOOKING PROCEDURE:
On application the agency will provide the client with all details, quotations,
prices and availability for accommodation, car hire, discount golf fees, golf
packages etc, and all relevant information appertaining to the clients request,
all prices quoted on our web page will be confirmed by reply.
On request from the client and receipted deposits we will make firm your booking.
The initial booking fee to commence the booking process to be 75€(deducted from the final balance) for up to groups of 4 people
and €100 for larger groups, made payable to our account detailed by us at the
time of booking.
All cheques sent to our registered office: apartado 1260
Vilamoura, 8125 - 419 Vilamoura, Algarve, Portugal.
Following our confirmation and no later than 45 days prior to arrival a further
payment of 50% of the total amount should be paid ( details as before) to ensure
firm bookings,the balance of the account to be paid in cash( Euros or Pounds) at
our office on arrival where golf vouchers etc will be issued. In special
cases vouchers may be issued at your Hotel, Airport, or other mutually agreed
location.
In the event of late bookings within the 45 day period we will require the 50%
deposit immediately to ensure firm bookings. Deposits not received in time will
lead to cancellation of provisional bookings.
CANCELLATIONS:
Any cancellations have to be 45 days prior to arrival. In this case a full
refund less 20 euros administration charge will be made.
If less than 45 days booking fees will be at the discretion of the golf course
management
and the Agency cannot be liable for recompense, but will endeavour to enquire
regarding individual cases.
In the case of inclement weather which causes the closure of the course, the
client should have his voucher stamped by the golf course reception and
alternative arrangements will be sort by the agency i.e.Additional tee time,
recompense, green fee voucher for future dates.
INSURANCE:
It is the responsibility of the client to obtain adequate insurance cover for ,Personal
Injury, Third Party Cover, Death, Theft, Accidents, Illness, Fines, Legal
Costs,Flight cancellations or any other factor based outside the inclusive
holiday arrangements with the Agency.
The Agency will accept responsibility for loss or damage you may suffer as a
result of negligence by our staff, but will not be responsible for negligence or
damage caused to accommodation,cars, personal defects or third parties.
BAGGAGE:
Clients are responsible for the safe custody of all personal baggage incl Golf
bags,and other personal possessions.
TRAVEL DOCUMENTS:
Clients are solely responsible for their own passports, travel documents, health
care certificates or visas that may be required.
LIABILITY TO THE CLIENT:
The Agency has taken all reasonable steps to ensure that the golf holiday
advertised have been properly arranged and the hotels and other organizations
used are reputable, however the agency has no direct control over such
businesses and it shall not be liable for their acts or omissions. Furthermore
all bookings are subject to any terms, conditions and limitation of liability
imposed by such businesses.
The agency does not purport to exclude any liability to the client that results
from its own negligence.
BEHAVIOUR.
If in the opinion of ourselves, accommodation manager or such persons in
authority you are behaving in such a way as to cause danger, distress or
annoyance to others or damage to property ,your holiday arrangements may be
terminated by either ourselves or associated parties concerned, in this
situation we will have no liability to you and will not be responsible for
making any refunds,paying any compensation or meeting any costs or expenses you
incur as a result. Further you must meet any costs or expenses we incur as a
result of your behaviour.
ADDITIONAL GOLF CONDITIONS:
When booking 2&3 ball tee times the golf courses reserve the right to make
all matches up to 4 balls.
Golf Courses will require proof of handicap for all players (Handicap
Certificate) and will require all players to observe the Etiquette of Golf incl
their course repairs and maintenance.
It is the players responsibility to be on time for their respective tee time,as
lateness can result in in refusal by the courses for play that day , this again
is at the discretion of the golf course management and can create a
non-refundable situation and 20 Euros administration charge.
AGENCY MISSION:
It is the Agencies intention and aim to give all our existing and future clients
value and customer service at all times , and hope booking with us will give you
the best golf holiday ever.
Algarve-direkt management
apartado 1260 Vilamoura
8125 Quarteira
Algarve Portugal.